For non-emergency service, feel free to use this link to request service. Please include a contact name, business name, nature of the problem, and a telephone number when sending requests. We will get back to you promptly between 8:00 AM and 5:00 PM, Monday through Friday, to verify your service request.

For urgent service needs, please call us directly. Please note that this request link is not monitored after 5:00 PM on weeknights or on weekends or holidays. If we do not respond to your service request within 4 hours, please call 859-431-4252. In case of phone system failure, this link is monitored, so please include your phone number for service in your request.